Shipping policy

Delivery
Delivery occurs when the buyer, or their representative, takes possession of the product.

Delivery time varies based on the seller's order backlog. All production items are made to order. The standard production time for our tent products is 2–4 weeks, with a typical shipping time of up to 2 weeks.

The goods are primarily shipped with DHL and delivered either to your home address or your nearest post office. It usually takes up to 14 days from the time we dispatch the goods from our production facility until they reach you. If we send multiple packages, they may occasionally be split up and arrive at your location on different days.

Pricing and Delivery with DDP (Delivered Duty Paid)

We prioritize a seamless shopping experience for our customers. That’s why we use DDP (Delivered Duty Paid) for our deliveries. With DDP, all taxes, customs duties, and import fees are included in your purchase. This means your order will be delivered directly to your doorstep or nearest post office without any additional charges or paperwork on your end.

Shop confidently, knowing there are no hidden costs—what you see at checkout is what you pay!